Frequently Asked Questions
Everything you need to know about our 100% vegan and climate compensated hair care.
Are Maria Nila products 100% vegan?
Yes, all Maria Nila products are 100% vegan and certified by PETA, The Vegan Society, and Leaping Bunny, meaning they contain no animal-derived ingredients and are never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return label.
Are your products sulfate and paraben-free?
Yes, all our hair care ranges are formulated without sulfates and parabens to ensure the healthiest treatment for your hair and scalp.
What does 'climate compensated' mean?
We offset the carbon emissions for all our packaging through our partnership with ZeroMission and Plan Vivo, supporting reforestation projects around the globe.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.